var platforms = [
		[
				{
			name: "My computer is running really slow, I want it to run like the day I bought it and have it stay that way", code: "R-PCASSUR-PACK", price: 9.95, period: "monthly", how: "a", pid: "694", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "PC Assurance - Desktop or Laptop Tune-up. Optimize hard drive"
		},
				{
			name: "I moved my computer to a different location and I need something reinstalled.", code: "O-COMP-ACM", price: 99, period: "one-off", how: "c", pid: "712", type: "Hardware",
			ldesc: "Equipment installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I bought a new computer and I need it setup.", code: "O-COMP-INST", price: 99, period: "one-off", how: "c", pid: "713", type: "Hardware",
			ldesc: "Unpack, install: computer, keyboard, mouse, monitor and 2 peripheral. Setup internet or Domain if active. Power up and test to insure proper functionality",
			sdesc: "INSTALLATION DESKTOP COMPUTER - Basic Installation of a Desktop Computer (1-2 Units)"
		},
				{
			name: "I need my printer installed/reinstalled.", code: "R-PER-INST", price: 89, period: "one-off", how: "d", pid: "714", type: "Hardware",
			ldesc: "Flat Rate Service to unpack printer, install or re-install printer and drivers, as required. (IBM, Dell, HP, Epson, Canon etc.) Labor Only Parts extra",
			sdesc: "INSTALLATION - Connect and Install or Re-Install Printer on a computer - Desktop Inkjet/LaserJet Printers (1-2 Units)"
		},
				{
			name: "I bought a new computer package and I need help installing everything.", code: "O-COMP-SETUPFULL", price: 119, period: "one-off", how: "c", pid: "715", type: "Hardware",
			ldesc: "New System Install - Unpack, install and optimize a new computer. Backup user data to network share up to 2Gb. Connect mouse, keyboard, monitor and up to three peripherals. Connect to corporate network, perform basic Client Security System Setup per Instruction file attached to Work Order.",
			sdesc: "NEW SYSTEM INSTALL - Full Service Installation of a New Computer including Network Connection/Data Migration (1-2 Units)"
		},
				{
			name: "My printer is not working and I don't know what the problem is", code: "R-PER-FIX", price: 49, period: "one-off", how: "a", pid: "718", type: "Hardware",
			ldesc: "Flat Rate Service to diagnose and correct a hardware problem on one standard Desktop/Inkjet/Laser Printer. (IBM, Dell, HP, Epson, Canon, Lexmark etc.) Labor Only, Depot Repair and or Parts extra",
			sdesc: "DIAGNOSE AND CORRECT PRINTER - Correct Hardware Problem on a Desktop/Inkjet/Laser Printer - Labor Only"
		},
				{
			name: "My printer is not working and I don't know what the problem is", code: "O-PER-FIX", price: 149, period: "one-off", how: "c", pid: "719", type: "Hardware",
			ldesc: "Flat Rate Service to diagnose and correct a hardware problem on one standard Desktop/Inkjet/Laser Printer. (IBM, Dell, HP, Epson, Canon, Lexmark etc.) Labor Only, Depot Repair and or Parts extra",
			sdesc: "DIAGNOSE AND CORRECT PRINTER - Correct Hardware Problem on a Desktop/Inkjet/Laser Printer - Labor Only"
		},
				{
			name: "I need my printer installed/reinstalled.", code: "O-PER-INST", price: 129, period: "one-off", how: "d", pid: "720", type: "Hardware",
			ldesc: "Flat Rate Service to unpack printer, install or re-install printer and drivers, as required. (IBM, Dell, HP, Epson, Canon etc.) Labor Only Parts extra",
			sdesc: "HARDWARE INSTALLATION PRINTER - Connect/Install or Re-Install Printer on a computer - Desktop Printers"
		},
				{
			name: "I need to make some changes to my computers settings.", code: "O-SOFT-ACM", price: 99, period: "one-off", how: "d", pid: "721", type: "Software",
			ldesc: "Provide Labor for Equipment and/or Software installs, Imaging, moves, adds and changes at a single location and as may be further defined in service details below. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I bought an upgrade to my computer and I need help installing it.", code: "O-HW-INST", price: 99, period: "one-off", how: "e", pid: "722", type: "Hardware",
			ldesc: "Provide Hardware installs and upgrades to customers, leading to upsale of necessary subseqent services, such as OS installs and system performance tuneups. Provide phone support or live chat support for installation issues",
			sdesc: "HARDWARE INSTALLATION and UPGRADES- Installing and upgrading hardware + peripherals"
		},
				{
			name: "I bought an upgrade to my computer and I need help installing it.", code: "R-HW-INST", price: 39, period: "one-off", how: "e", pid: "723", type: "Hardware",
			ldesc: "Provide Hardware installs and upgrades to customers, leading to upsale of necessary subseqent services, such as OS installs and system performance tuneups. Provide phone support or live chat support for installation issues",
			sdesc: "HARDWARE INSTALLATION and UPGRADES- Installing and upgrading hardware + peripherals"
		},
				{
			name: "I cannot get online anymore and I am using a home network.", code: "O-NET-FIX", price: 175, period: "one-off", how: "e", pid: "725", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Network Problem including the Router connectivity - setup and configuration to correct problems on a Network Server or Communication Device (Cisco, Dell, HP). Re-Load software as required. Must have ISP Phone number and Account number available at time of service if needed. Labor only, customer to provide all required materials. Limited to 1 hour - extra time will be billed at $89.99 per hour or portion thereof.",
			sdesc: "DIAGNOSE AND CORRECT problem in Router / Network connection."
		},
				{
			name: "I have one computer in the house and cannot get online.", code: "R-INET-FIX", price: 79, period: "one-off", how: "e", pid: "726", type: "Network",
			ldesc: "Troubleshoot a Broadband connection on a single PC or Router. Load software if required by ISP. Must have ASP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Troubleshoot Broad Band Connection Issues"
		},
				{
			name: "I have one computer in the house and cannot get online.", code: "O-INET-FIX", price: 99, period: "one-off", how: "e", pid: "727", type: "Network",
			ldesc: "Troubleshoot a Broadband connection on a single PC or Router. Load software if required by ISP. Must have ASP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials. 1 hour labor only extra time is billed at $69/hr with approval",
			sdesc: "INTERNET - Troubleshoot Broad Band Connection Issues"
		},
				{
			name: "I bought a new computer and I need it connected to my home network.", code: "R-PCNET-CON", price: 79, period: "one-off", how: "a", pid: "730", type: "Network",
			ldesc: "Setup and configure a new device for addition to an existing wireless network in a small business network or Home Network",
			sdesc: "Add a device to an existing non business or small business network."
		},
				{
			name: "I bought a new computer and I need it connected to my home network.", code: "O-PCNET-CON", price: 109, period: "one-off", how: "c", pid: "731", type: "Network",
			ldesc: "Setup and configure a new device for addition to an existing wireless network in a small business network or Home Network",
			sdesc: "Add a device to an existing non business or small business network."
		},
				{
			name: "I need to replace my hardrive and I need to copy the data from one to the other.", code: "O-HDGREI", price: 129, period: "one-off", how: "c", pid: "733", type: "Software",
			ldesc: "Ghost/reimage data from one hard drive to another.",
			sdesc: "Data Reimage"
		},
				{
			name: "I need to copy my files from my computer to another location", code: "R-HDSETUP-DATA", price: 89, period: "one-off", how: "d", pid: "734", type: "Software",
			ldesc: "Copy data from one hard drive to another - up to 40 Giga bytes. Format and prepare drive receiving data transfer to operate in host system",
			sdesc: "Data Transfer"
		},
				{
			name: "I need to copy my files from my computer to another location", code: "O-HDSETUP-DATA", price: 179, period: "one-off", how: "d", pid: "735", type: "Software",
			ldesc: "Copy data from one hard drive to another - up to 40 Giga bytes. Format and prepare drive receiving data transfer to operate in host system",
			sdesc: "Data Transfer"
		},
				{
			name: "My computer is running slow how do I make it run faster?", code: "R-COMP-TUNEUP", price: 89, period: "one-off", how: "d", pid: "736", type: "Software",
			ldesc: "Analyze system. Re-allocate memory as needed, Scan for Viruses, Spyware and Adware, Clean when needed, Organize data files, uninstall unused applications, download and install latest security updates to system and major applications.",
			sdesc: "PERFORMANCE - Desktop or Laptop Tune-up. Optimize hard drive, scan/clean viruses and spyware, install updates."
		},
				{
			name: "My computer is running slow how do I make it run faster?", code: "O-COMP-TUNEUP", price: 149, period: "one-off", how: "d", pid: "737", type: "Software",
			ldesc: "Analyze system. Re-allocate memory as needed, Scan for Viruses, Spyware and Adware, Clean when needed, Organize data files, uninstall unused applications, download and install latest security updates to system and major applications.",
			sdesc: "PERFORMANCE - Desktop or Laptop Tune-up. Optimize hard drive, scan/clean viruses and spyware, install updates."
		},
				{
			name: "My computer says I have a virus. I need to get rid of it.", code: "O-COMP-VS", price: 149, period: "one-off", how: "d", pid: "738", type: "Software",
			ldesc: "Includes software installation if required. Install and or run provided Virus scan software and remove viruses from one computer. End user must own or purchase required software",
			sdesc: "PERFORMANCE - Basic Virus Removal Only"
		},
				{
			name: "My computer says I have a virus. I need to get rid of it.", code: "R-COMP-VS", price: 89, period: "one-off", how: "d", pid: "739", type: "Software",
			ldesc: "Includes software installation if required. Install and or run provided Virus scan software and remove viruses from one computer. End user must own or purchase required software",
			sdesc: "PERFORMANCE - Basic Virus Removal Only"
		},
				{
			name: "My computer is running really slow, I think I might have a virus or spyware.", code: "R-COMP-VSSW", price: 89, period: "one-off", how: "d", pid: "740", type: "Software",
			ldesc: "Scan and remove virus and spyware threats. Customer will have to purchase software in order to maintain security monitoring. Software installation is included.",
			sdesc: "PERFORMANCE - Basic Spyware/Adware Removal Only"
		},
				{
			name: "My computer is running really slow, I think I might have a virus or spyware.", code: "O-COMP-VSSW", price: 169, period: "one-off", how: "d", pid: "741", type: "Software",
			ldesc: "Scan and remove virus and spyware threats. Customer will have to purchase software in order to maintain security monitoring. Software installation is included.",
			sdesc: "PERFORMANCE - Basic Spyware/Adware Removal Only"
		},
				{
			name: "I need to install a new program I bought and I don't know how.", code: "R-SW-INST", price: 49, period: "one-off", how: "d", pid: "742", type: "Software",
			ldesc: "Software installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I need to install a new program I bought and I don't know how.", code: "O-SW-INST", price: 99, period: "one-off", how: "d", pid: "743", type: "Software",
			ldesc: "Software installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I need to learn how to use my office program ie; Microsoft, lotus, corel", code: "O-SW-TRN", price: 89, period: "one-off", how: "d", pid: "803", type: "Software",
			ldesc: "Learn Standard Office Applications by the hour",
			sdesc: "TRAIN on standard Desktop or Laptop Applications - Hourly"
		},
				{
			name: "My operating system is corrupted and I need it reinstalled.", code: "O-OS-INST", price: 179, period: "one-off", how: "c", pid: "744", type: "Software",
			ldesc: "Re-install OS (MS 2000, NT, XP, or OSX) from original licensed OS CD and reconnect/setup for operation within a network - router or server. Customer must have an original, licensed copy of OS CD. Labor only limited to 3 hour maximum duration. $69/hr for additional time",
			sdesc: "SOFTWARE AND DATA SERVICES - Re-install OS and connect to Router or Corp. Network w/an original OS CD"
		},
				{
			name: "I need help backing up my data.", code: "O-DATA-BUP", price: 149, period: "one-off", how: "d", pid: "745", type: "Software",
			ldesc: "Perform a temporary backup of critical Data (Not Programs) up to 1GB, restore data if required after repair, Laptop or Desktop Computer (IBM, Dell, HP, Compaq, Toshiba etc.) Labor Only. Computer must by functioning well enough to perform backup. Diagnose and Repair, if needed, must be added as additional Service.",
			sdesc: "DATA BACKUP - Backup Critical Data prior to a repair activity on a Desktop or Laptop Computer"
		},
				{
			name: "I lost very important files and I need them recovered.", code: "O-DATA-REC", price: 189, period: "one-off", how: "c", pid: "746", type: "Software",
			ldesc: "Examine PC and hard drive. Use software utilities to recover missing or corrupt files where ever possible. Some files may not be recoverable. Limited to 2 hrs",
			sdesc: "SOFTWARE AND DATA SERVICES - Retrieve Lost Computer Files"
		},
				{
			name: "My office server is not working properly and I don't know whats wrong.", code: "O-SVR-FIX", price: 189, period: "one-off", how: "d", pid: "747", type: "Business",
			ldesc: "Diagnose and correct hardware or software problem on one MS OS Based Server (IBM, Dell, HP, Compaq, etc.) Labor only parts extra.",
			sdesc: "DIAGNOSE AND CORRECT SERVER - Diagnose-Correct Hdwr/Sftwr Problem on a MS Server - Labor Only"
		},
				{
			name: "My office server is not working properly and I don't know whats wrong.", code: "R-SVR-FIX", price: 89, period: "one-off", how: "d", pid: "748", type: "Business",
			ldesc: "Diagnose and correct hardware or software problem on one MS OS Based Server (IBM, Dell, HP, Compaq, etc.) Labor only parts extra.",
			sdesc: "DIAGNOSE AND CORRECT SERVER - Diagnose-Correct Hdwr/Sftwr Problem on a MS Server - Labor Only"
		},
				{
			name: "I bought a Modem/router and I need help setting it up", code: "R-INET-SETUP", price: 69.99, period: "one-off", how: "e", pid: "751", type: "Hardware",
			ldesc: "Setup and Configure a Broadband connection on a single PC or Router. Load software if required by ISP. Connect to Customer entry point. Must have ASP Phone number and Account number available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Phone assistance in setup and configururation of an Internet connection to a PC or Router"
		},
				{
			name: "My computer is getting popups all the time, I need to get rid of them.", code: "R-COMP-VSSW", price: 99, period: "one-off", how: "d", pid: "754", type: "Software",
			ldesc: "Scan and remove virus and spyware threats. Customer will have to purchase software in order to maintain security monitoring. Software installation is included.",
			sdesc: "PERFORMANCE - Basic Spyware/Adware Removal Only"
		},
				{
			name: "My computer is getting popups all the time, I need to get rid of them.", code: "O-COMP-VSSW", price: 179, period: "one-off", how: "d", pid: "755", type: "Software",
			ldesc: "Scan and remove virus and spyware threats. Customer will have to purchase software in order to maintain security monitoring. Software installation is included.",
			sdesc: "PERFORMANCE - Basic Spyware/Adware Removal Only"
		},
				{
			name: "I need to setup an email account on my computer and I don't know where to begin.", code: "O-EMAIL-SETUP", price: 89, period: "one-off", how: "d", pid: "756", type: "Software",
			ldesc: "Setup and Configure an Email Account and Outlook, if applicable, on a single computer connected to the internet or network.",
			sdesc: "INTERNET - Setup Email and Outlook on an internet connected computer."
		},
				{
			name: "I need to setup an email account on my computer and I don't know where to begin.", code: "R-EMAIL-SETUP", price: 39, period: "one-off", how: "d", pid: "757", type: "Software",
			ldesc: "Setup and Configure an Email Account and Outlook, if applicable, on a single computer connected to the internet or network.",
			sdesc: "INTERNET - Setup Email and Outlook on an internet connected computer."
		},
				{
			name: "I bought a data backup software for my computer, how do install it properly.", code: "O-BUP-SETUP", price: 159, period: "one-off", how: "d", pid: "758", type: "Software",
			ldesc: "Setup and configure Windows backup program for Windows2000 or XP. Setup commercial application if licensed original provided by customer. Perform initial backup and establish schedule for future updates. Labor only, software, media (if required) and hardware (if required) must be provided by the customer and available at the time of Setup.",
			sdesc: "DATA BACKUP - Setup/Configure Data Backup"
		},
				{
			name: "I bought a data backup software for my computer, how do install it properly.", code: "R-BUP-SETUP", price: 79, period: "one-off", how: "d", pid: "759", type: "Software",
			ldesc: "Setup and configure Windows backup program for Windows2000 or XP. Setup commercial application if licensed original provided by customer. Perform initial backup and establish schedule for future updates. Labor only, software, media (if required) and hardware (if required) must be provided by the customer and available at the time of Setup.",
			sdesc: "DATA BACKUP - Setup/Configure Data Backup"
		},
				{
			name: "I want to setup security for my home network.", code: "R-NETSEC-SETUP", price: 39.95, period: "one-off", how: "d", pid: "763", type: "Software",
			ldesc: "Enable password and firewall settings on router/modem",
			sdesc: "Remote - Network Security Setup"
		},
				{
			name: "I want to protect my computer from information thieves", code: "R-PCASSURID-PACK", price: 4.95, period: "monthly", how: "a", pid: "767", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "PC Assurance Identity Theft Protection- Desktop or Laptop Tune-up. Optimize hard drive, safe guard internet experience, delete vunerable files."
		},
				{
			name: "I need to learn how to use my office program ie; Microsoft, lotus, corel", code: "R-SW-TRN", price: 49, period: "one-off", how: "d", pid: "790", type: "Software",
			ldesc: "Learn Standard Office Applications by the hour",
			sdesc: "TRAIN on standard Desktop or Laptop Applications - Hourly"
		},
				{
			name: "I need to make some changes to my computers settings.", code: "R-SOFT-ACM", price: 49, period: "one-off", how: "d", pid: "800", type: "Software",
			ldesc: "Provide Labor for Equipment and/or Software installs, Imaging, moves, adds and changes at a single location and as may be further defined in service details below. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I have a computer that is connected to the internet via cable, but I want to make it wireless.", code: "R-WLESS-SETUP", price: 79.95, period: "one-off", how: "a", pid: "788", type: "Network",
			ldesc: "Connect to a Wireless Network.  Basic Training on finding wireless networks",
			sdesc: "Remote - Wireless Setup"
		},
				{
			name: "I cannot get online anymore and I am using a home network.", code: "R-NET-FIX", price: 89, period: "one-off", how: "e", pid: "801", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Network Problem including the Router connectivity - setup and configuration to correct problems on a Network Server or Communication Device (Cisco, Dell, HP). Re-Load software as required. Must have ISP Phone number and Account number available at time of service if needed. Labor only, customer to provide all required materials. Limited to 1 hour - extra time will be billed at $89.99 per hour or portion thereof.",
			sdesc: "DIAGNOSE AND CORRECT problem in Router / Network connection."
		},
				{
			name: "I need help backing up my data.", code: "R-DATA-BUP", price: 79, period: "one-off", how: "d", pid: "804", type: "Software",
			ldesc: "Perform a temporary backup of critical Data (Not Programs) up to 1GB, restore data if required after repair, Laptop or Desktop Computer (IBM, Dell, HP, Compaq, Toshiba etc.) Labor Only. Computer must by functioning well enough to perform backup. Diagnose and Repair, if needed, must be added as additional Service.",
			sdesc: "DATA BACKUP - Backup Critical Data prior to a repair activity on a Desktop or Laptop Computer"
		},
				{
			name: "I bought a Modem/router and I need help setting it up", code: "O-INET-SETUP", price: 139, period: "one-off", how: "e", pid: "805", type: "Hardware",
			ldesc: "Setup and Configure a Broadband connection on a single PC or Router. Load software if required by ISP. Connect to Customer entry point. Must have ASP Phone number and Account number available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Onsite assistance in setup and configururation of an Internet connection to a PC or Router"
		},
				{
			name: "I want to setup security for my home network.", code: "O-NETSEC-SETUP", price: 89.99, period: "one-off", how: "d", pid: "806", type: "Software",
			ldesc: "Enable password and firewall settings on router/modem",
			sdesc: "Onsite- Network Security Setup"
		},
			],
		[
				{
			name: "I moved my computer to a different location and I need something reinstalled.", code: "O-COMP-ACM", price: 99, period: "one-off", how: "c", pid: "712", type: "Hardware",
			ldesc: "Equipment installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I bought a new computer and I need it setup.", code: "O-COMP-INST", price: 99, period: "one-off", how: "c", pid: "713", type: "Hardware",
			ldesc: "Unpack, install: computer, keyboard, mouse, monitor and 2 peripheral. Setup internet or Domain if active. Power up and test to insure proper functionality",
			sdesc: "INSTALLATION DESKTOP COMPUTER - Basic Installation of a Desktop Computer (1-2 Units)"
		},
				{
			name: "I need my printer installed/reinstalled.", code: "R-PER-INST", price: 89, period: "one-off", how: "d", pid: "714", type: "Hardware",
			ldesc: "Flat Rate Service to unpack printer, install or re-install printer and drivers, as required. (IBM, Dell, HP, Epson, Canon etc.) Labor Only Parts extra",
			sdesc: "INSTALLATION - Connect and Install or Re-Install Printer on a computer - Desktop Inkjet/LaserJet Printers (1-2 Units)"
		},
				{
			name: "I bought a new computer package and I need help installing everything.", code: "O-COMP-SETUPFULL", price: 119, period: "one-off", how: "c", pid: "715", type: "Hardware",
			ldesc: "New System Install - Unpack, install and optimize a new computer. Backup user data to network share up to 2Gb. Connect mouse, keyboard, monitor and up to three peripherals. Connect to corporate network, perform basic Client Security System Setup per Instruction file attached to Work Order.",
			sdesc: "NEW SYSTEM INSTALL - Full Service Installation of a New Computer including Network Connection/Data Migration (1-2 Units)"
		},
				{
			name: "My printer is not working and I don't know what the problem is", code: "R-PER-FIX", price: 49, period: "one-off", how: "a", pid: "718", type: "Hardware",
			ldesc: "Flat Rate Service to diagnose and correct a hardware problem on one standard Desktop/Inkjet/Laser Printer. (IBM, Dell, HP, Epson, Canon, Lexmark etc.) Labor Only, Depot Repair and or Parts extra",
			sdesc: "DIAGNOSE AND CORRECT PRINTER - Correct Hardware Problem on a Desktop/Inkjet/Laser Printer - Labor Only"
		},
				{
			name: "My printer is not working and I don't know what the problem is", code: "O-PER-FIX", price: 149, period: "one-off", how: "c", pid: "719", type: "Hardware",
			ldesc: "Flat Rate Service to diagnose and correct a hardware problem on one standard Desktop/Inkjet/Laser Printer. (IBM, Dell, HP, Epson, Canon, Lexmark etc.) Labor Only, Depot Repair and or Parts extra",
			sdesc: "DIAGNOSE AND CORRECT PRINTER - Correct Hardware Problem on a Desktop/Inkjet/Laser Printer - Labor Only"
		},
				{
			name: "I need my printer installed/reinstalled.", code: "O-PER-INST", price: 129, period: "one-off", how: "d", pid: "720", type: "Hardware",
			ldesc: "Flat Rate Service to unpack printer, install or re-install printer and drivers, as required. (IBM, Dell, HP, Epson, Canon etc.) Labor Only Parts extra",
			sdesc: "HARDWARE INSTALLATION PRINTER - Connect/Install or Re-Install Printer on a computer - Desktop Printers"
		},
				{
			name: "I need to make some changes to my computers settings.", code: "O-SOFT-ACM", price: 99, period: "one-off", how: "d", pid: "721", type: "Software",
			ldesc: "Provide Labor for Equipment and/or Software installs, Imaging, moves, adds and changes at a single location and as may be further defined in service details below. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I bought an upgrade to my computer and I need help installing it.", code: "O-HW-INST", price: 99, period: "one-off", how: "e", pid: "722", type: "Hardware",
			ldesc: "Provide Hardware installs and upgrades to customers, leading to upsale of necessary subseqent services, such as OS installs and system performance tuneups. Provide phone support or live chat support for installation issues",
			sdesc: "HARDWARE INSTALLATION and UPGRADES- Installing and upgrading hardware + peripherals"
		},
				{
			name: "I bought an upgrade to my computer and I need help installing it.", code: "R-HW-INST", price: 39, period: "one-off", how: "e", pid: "723", type: "Hardware",
			ldesc: "Provide Hardware installs and upgrades to customers, leading to upsale of necessary subseqent services, such as OS installs and system performance tuneups. Provide phone support or live chat support for installation issues",
			sdesc: "HARDWARE INSTALLATION and UPGRADES- Installing and upgrading hardware + peripherals"
		},
				{
			name: "I cannot get online anymore and I am using a home network.", code: "O-NET-FIX", price: 175, period: "one-off", how: "e", pid: "725", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Network Problem including the Router connectivity - setup and configuration to correct problems on a Network Server or Communication Device (Cisco, Dell, HP). Re-Load software as required. Must have ISP Phone number and Account number available at time of service if needed. Labor only, customer to provide all required materials. Limited to 1 hour - extra time will be billed at $89.99 per hour or portion thereof.",
			sdesc: "DIAGNOSE AND CORRECT problem in Router / Network connection."
		},
				{
			name: "I have one computer in the house and cannot get online.", code: "R-INET-FIX", price: 79, period: "one-off", how: "e", pid: "726", type: "Network",
			ldesc: "Troubleshoot a Broadband connection on a single PC or Router. Load software if required by ISP. Must have ASP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Troubleshoot Broad Band Connection Issues"
		},
				{
			name: "I have one computer in the house and cannot get online.", code: "O-INET-FIX", price: 99, period: "one-off", how: "e", pid: "727", type: "Network",
			ldesc: "Troubleshoot a Broadband connection on a single PC or Router. Load software if required by ISP. Must have ASP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials. 1 hour labor only extra time is billed at $69/hr with approval",
			sdesc: "INTERNET - Troubleshoot Broad Band Connection Issues"
		},
				{
			name: "I bought a new computer and I need it connected to my home network.", code: "R-PCNET-CON", price: 79, period: "one-off", how: "a", pid: "730", type: "Network",
			ldesc: "Setup and configure a new device for addition to an existing wireless network in a small business network or Home Network",
			sdesc: "Add a device to an existing non business or small business network."
		},
				{
			name: "I bought a new computer and I need it connected to my home network.", code: "O-PCNET-CON", price: 109, period: "one-off", how: "c", pid: "731", type: "Network",
			ldesc: "Setup and configure a new device for addition to an existing wireless network in a small business network or Home Network",
			sdesc: "Add a device to an existing non business or small business network."
		},
				{
			name: "I need to install a new program I bought and I don't know how.", code: "R-SW-INST", price: 49, period: "one-off", how: "d", pid: "742", type: "Software",
			ldesc: "Software installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I need to install a new program I bought and I don't know how.", code: "O-SW-INST", price: 99, period: "one-off", how: "d", pid: "743", type: "Software",
			ldesc: "Software installs, Imaging, moves, adds and changes for a single device or software package. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "My operating system is corrupted and I need it reinstalled.", code: "O-OS-INST", price: 179, period: "one-off", how: "c", pid: "744", type: "Software",
			ldesc: "Re-install OS (MS 2000, NT, XP, or OSX) from original licensed OS CD and reconnect/setup for operation within a network - router or server. Customer must have an original, licensed copy of OS CD. Labor only limited to 3 hour maximum duration. $69/hr for additional time",
			sdesc: "SOFTWARE AND DATA SERVICES - Re-install OS and connect to Router or Corp. Network w/an original OS CD"
		},
				{
			name: "I bought a Modem/router and I need help setting it up", code: "R-INET-SETUP", price: 69.99, period: "one-off", how: "e", pid: "751", type: "Hardware",
			ldesc: "Setup and Configure a Broadband connection on a single PC or Router. Load software if required by ISP. Connect to Customer entry point. Must have ASP Phone number and Account number available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Phone assistance in setup and configururation of an Internet connection to a PC or Router"
		},
				{
			name: "I need to make some changes to my computers settings.", code: "R-SOFT-ACM", price: 49, period: "one-off", how: "d", pid: "800", type: "Software",
			ldesc: "Provide Labor for Equipment and/or Software installs, Imaging, moves, adds and changes at a single location and as may be further defined in service details below. Limited to labor only up to 1 hour. Additional time and/or additional technicians will be billed at a rate of $69.00 per tech per hour.",
			sdesc: "INSTALLS, MOVES, ADDS, CHANGES at a single location - Desktop/Laptop Computers/Printers/Software"
		},
				{
			name: "I cannot get online anymore and I am using a home network.", code: "R-NET-FIX", price: 89, period: "one-off", how: "e", pid: "801", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Network Problem including the Router connectivity - setup and configuration to correct problems on a Network Server or Communication Device (Cisco, Dell, HP). Re-Load software as required. Must have ISP Phone number and Account number available at time of service if needed. Labor only, customer to provide all required materials. Limited to 1 hour - extra time will be billed at $89.99 per hour or portion thereof.",
			sdesc: "DIAGNOSE AND CORRECT problem in Router / Network connection."
		},
				{
			name: "I bought a Modem/router and I need help setting it up", code: "O-INET-SETUP", price: 139, period: "one-off", how: "e", pid: "805", type: "Hardware",
			ldesc: "Setup and Configure a Broadband connection on a single PC or Router. Load software if required by ISP. Connect to Customer entry point. Must have ASP Phone number and Account number available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Onsite assistance in setup and configururation of an Internet connection to a PC or Router"
		},
			],
		[
			],
		[
				{
			name: "My office has a new server and it needs to be installed.", code: "O-BUS-SVRINST", price: 195, period: "one-off", how: "c", pid: "701", type: "Business",
			ldesc: "Flat Rate Service to unpack, install, and configure Standard Windows Server to a netork or domain. Connect to existing network so remote access can be granted. Add to current domain. Set up similar policies to existing network. Power up and test to insure proper functionality. Software must be pre-installed. Labor Only does not include parts.",
			sdesc: "INSTALL SERVER - Basic installation of a Server."
		},
				{
			name: "My office has new computer to be installed.", code: "O-BUS-COMPINST", price: 99, period: "one-off", how: "c", pid: "702", type: "Business",
			ldesc: "Unpack, install: computer, keyboard, mouse, monitor and one peripheral.. Power up and test to insure proper functionality.",
			sdesc: "HARDWARE INSTALLATION DESKTOP - Basic Installation of a Desktop Computer"
		},
				{
			name: "I need a server installed for my business.", code: "O-BUS-SVROSINST", price: 395, period: "one-off", how: "c", pid: "703", type: "Business",
			ldesc: "Install and configure Standard Server Operating System on a new Server. Customer must provide new Software for installation.",
			sdesc: "SOFTWARE INSTALLATION SERVER - Install Configure Windows2000-03 Server Operating System"
		},
				{
			name: "I am having trouble with my office server.", code: "O-BUS-MSSVRFIX", price: 150, period: "one-off", how: "c", pid: "704", type: "Business",
			ldesc: "Diagnose and correct hardware or software problem on one MS OS Based Server (IBM, Dell, HP, Compaq, etc.) Labor only parts extra. Limited to 1 hour - extra time will be billed at $89.99 per hours or portion thereof.",
			sdesc: "DIAGNOSE AND CORRECT SERVER - Diagnose-Correct Hdwr/Sftwr Problem on a MS Server - Labor Only"
		},
				{
			name: "I bought Network cable for my office and I need help installing it.", code: "O-BUS-ENETINST", price: 195, period: "one-off", how: "c", pid: "705", type: "Business",
			ldesc: "Provide and Install a single run of 50 to 150ft of cable from point A to point B. All runs to be outside of walls or drop ceiling, no wall pulls or wall mounts required. No holes drilled except through drywall/sheetrock if needed. RJ45 connectors to be installed at each end of cable or face plate if drop ceiling install. Serivice provider furnishes cable and connectors. Laor only, cost for cable billed/paid seperately. Does not include conduit or cable covers of any type. Permits, if required, are responsiblity of the Customer. Labor not to exceed 2 hours.",
			sdesc: "INSTALLATION - Ethernet Cable Installation. Run Cat5/RJ45 Cable in an open area."
		},
				{
			name: "I bought a new Network device and I need help installing it.", code: "O-BUS-NETSETUP", price: 175, period: "one-off", how: "c", pid: "706", type: "Business",
			ldesc: "Uninstall existing Switch/Router and pack for shipment, Test and install new Broadband connection Install new preconfigured managed switch and or router if needed (Cisco). Provider must have laptop computer and Cisco console cable for setup. Contact Tech Support Contact prior to installation and after physical installation prior to change over. Labor only up to 1 hour. Extra labor time will be billed at a rate of 89.00 per manhour or portion thereof.",
			sdesc: "INSTALLATION - Uninstall/Install New Broadband Connection/Router and or Pre-configured Managed Switch"
		},
				{
			name: "I need a computer connected to my office network", code: "O-BUS-INETSETUP", price: 179, period: "one-off", how: "c", pid: "707", type: "Business",
			ldesc: "Setup and Configure a Broadband connection on a single PC or Router. Load software if required by ISP. Connect to Customer entry point. Must have ASP Phone number and Account number available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET - Setup and configure a broadband connection to a PC or Router"
		},
				{
			name: "My company bought a new computer and I need it setup to our company network.", code: "O-BUS-COMPRECON", price: 139, period: "one-off", how: "c", pid: "708", type: "Business",
			ldesc: "Reinstall system on a corporate network. Setup and configure as needed to re-connection to domain. Including Mail and Internet",
			sdesc: "NETWORK - Re-Install computer on existing Corporate Network"
		},
				{
			name: "I need a computer to connect remotely to my office.", code: "R-BUS-IPVPNSETUP", price: 89, period: "one-off", how: "d", pid: "709", type: "Business",
			ldesc: "Setup and Configure an IPVPN connection on a single Laptop or Desktop PC. Load software as required by Corporate Server. Must have and active broadband connection available. Must have ASP and appropriate Corpporate Contact telephone numbers and any Account numbers available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "NETWORK - Setup and configure an IP/VPN Secure Connection on a Laptop or Desktop."
		},
				{
			name: "I need a computer to connect remotely to my office.", code: "O-BUS-IPVPNSETUP", price: 149, period: "one-off", how: "d", pid: "710", type: "Business",
			ldesc: "Setup and Configure an IPVPN connection on a single Laptop or Desktop PC. Load software as required by Corporate Server. Must have and active broadband connection available. Must have ASP and appropriate Corpporate Contact telephone numbers and any Account numbers available at time of service. Labor only, customer to provide all required materials.",
			sdesc: "NETWORK - Setup and configure an IP/VPN Secure Connection on a Laptop or Desktop."
		},
				{
			name: "I am having trouble with my office network, I am unable to connect to the internet.", code: "O-BUS-NETFIX", price: 195, period: "one-off", how: "c", pid: "711", type: "Hardware",
			ldesc: "Diagnose/Troubleshoot a Managed Network Problem including the Switch, Firewall, Router and Fiber cable - setup and configuration to correct problems on a NETWORK Server or Communication Device (Cisco, Dell, HP). Re-Load software as required. Must have ISP Phone number and Account number available at time of service. Service may include testing fiber cable. Labor only, customer to provide all required materials. Limited to 1 hour - extra time will be billed at $125.00 per hour or portion thereof.",
			sdesc: "MANAGED NETWORK - Diagnose and Correct problem in Managed Network, Switch, Firewall, Router, and Fiber cable"
		},
				{
			name: "I have a router however the security settings are not working.", code: "R-FW-FIX", price: 79, period: "one-off", how: "e", pid: "728", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Firewall or Router setup and configuration to correct problems on a single PC or Router. This is not for Cisco or enterprise equipment. Re-Load software as required. Must have ISP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET/NETWORK - Diagnose and Correct problem in Firewall or Router"
		},
				{
			name: "I have a router however the security settings are not working.", code: "O-FW-FIX", price: 149, period: "one-off", how: "e", pid: "729", type: "Network",
			ldesc: "Diagnose/Troubleshoot a Firewall or Router setup and configuration to correct problems on a single PC or Router. This is not for Cisco or enterprise equipment. Re-Load software as required. Must have ISP Phone number and Account number available at time of service.. Labor only, customer to provide all required materials.",
			sdesc: "INTERNET/NETWORK - Diagnose and Correct problem in Firewall or Router"
		},
				{
			name: "I have a business and I don't know what technology I need for it.", code: "O-BUS-CNSLT", price: 189, period: "one-off", how: "e", pid: "749", type: "Business",
			ldesc: "Provides small business clients with a technician to come on site or remotely assess and diagnose current information technology structure and offer wide range services to improve and steamline their company. Consult will include hardware and software needs, network infastructure status, etc Limited to 2 hours",
			sdesc: "BUSINESS CONSULTATION- Onsite small business consultation."
		},
				{
			name: "I have a business and I don't know what technology I need for it.", code: "R-BUS-CNSLT", price: 99, period: "one-off", how: "e", pid: "750", type: "Business",
			ldesc: "Provides small business clients with a technician to come on site or remotely assess and diagnose current information technology structure and offer wide range services to improve and steamline their company. Consult will include hardware and software needs, network infastructure status, etc Limited to 2 hours",
			sdesc: "BUSINESS CONSULTATION- Remote small business consultation."
		},
				{
			name: "I use my computer for business and I want the same support big companies have.", code: "R-TOASSUR1-PACK", price: 29.95, period: "monthly", how: "a", pid: "769", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "Total Office Assurance-Help desk support, PC Assurance optimization, system reports and monitoring. Onsite support level 1"
		},
				{
			name: "I use special applications for work and I want the same tech support big companies have.", code: "R-TOASSUR2-PACK", price: 39.95, period: "monthly", how: "a", pid: "781", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "Total Office Assurance-Help desk support, PC Assurance optimization, system reports and monitoring. Advance reports and security. Onsite Support level 2"
		},
				{
			name: "I run a business that requires the constant monitoring that big companies have.", code: "R-TOASSUR3-PACK", price: 49.95, period: "monthly", how: "a", pid: "783", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "Total Office Assurance-Help desk support, PC Assurance optimization, system reports and monitoring. Advance reports and security. Advanced alerting system, priority monitoring. Onsite Support level 3"
		},
				{
			name: "I have a windows based POS System and I want it monitored", code: "R-POSSSUR1-PACK", price: 39.95, period: "monthly", how: "a", pid: "784", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "POS Assurance-Help desk support, PC Assurance optimization, system reports and monitoring. Advance reports and security. Advanced alerting system. Onsite Support level 1"
		},
				{
			name: "I have a windows based POS System and I want advanced monitoring", code: "R-POSASSUR2-PACK", price: 49.95, period: "monthly", how: "a", pid: "785", type: "Packages",
			ldesc: "Systems Analysis and Cleanup.",
			sdesc: "POS Assurance-Help desk support, PC Assurance optimization, system reports and monitoring. Advance reports and security. Advanced alerting system, priority monitoring. Onsite Support level 2"
		},
				{
			name: "My office computer is not working and I don't know what the problem is.", code: "O-BUS-NTWRK-H", price: 89.99, period: "one-off", how: "c", pid: "786", type: "Business",
			ldesc: "Labor only network service - troubleshoot and or repair network problems - Two (2) Hour Minimum charge applies.",
			sdesc: "HOURLY LABOR ONLY - Labor Only Troubleshoot Network/Connection issue. (2 hour Min.)"
		},
				{
			name: "I am running a server which has very critical data and I need to back it up.", code: "R-DATA-BUP", price: 6.95, period: "one-off", how: "a", pid: "787", type: "Business",
			ldesc: "Provides business customers with insured backup of their most sensitive files. Could include SQL, CRM  and other highly sensitive data 50 GB per machine price",
			sdesc: "ADVANCED DATA BACKUP- Subscription based backup with business client in mind for customers who have money sensitive data"
		},
			],
		[
				{
			name: "I bought a blackberry/pda and I need help configuring it.", code: "R-GAD-FIX", price: 59, period: "one-off", how: "d", pid: "716", type: "Gadget",
			ldesc: "Install or Troubleshoot PDA/Blackberry. Configure and synchronize data. Setup email link to exchange, webmail or POP3 account. Email account must be working on PC or Laptop that PDA/Blackberry will be installed on. End user must own or purchase required software.",
			sdesc: "PDA/BLACKBERRY Install/troubleshoot"
		},
				{
			name: "I bought a blackberry/pda and I need help configuring it.", code: "O-GAD-FIX", price: 125, period: "one-off", how: "d", pid: "717", type: "Gadget",
			ldesc: "Install or Troubleshoot PDA/Blackberry. Configure and synchronize data. Setup email link to exchange, webmail or POP3 account. Email account must be working on PC or Laptop that PDA/Blackberry will be installed on. End user must own or purchase required software.",
			sdesc: "PDA/BLACKBERRY Install/troubleshoot"
		},
				{
			name: "I bought a new Gadget/software package for my computer and I don't know how to use it.", code: "O-GAD-INSTTRN", price: 129, period: "one-off", how: "d", pid: "724", type: "Gadget",
			ldesc: "Providing proper installation and basic training on multimedia accessories. Training includes basic usage of product and tips on how to utilize its potential.",
			sdesc: "PERIPHERALS INSTALLS AND TRAINING-  Installing and optimizing computer peripherals ie; Ipods/scanners/digital cameras..."
		},
				{
			name: "I bought a new cool Gadget example: ipod/mp3 player...... and I need it setup so I can use it", code: "O-GAD-SETUP", price: 99, period: "one-off", how: "d", pid: "752", type: "Gadget",
			ldesc: "Providing proper installation on multimedia accessories.  Limit 1 hour",
			sdesc: "PERIPHERALS INSTALLS AND TRAINING-  Installing and optimizing computer peripherals ie; Ipods/scanners/digital cameras..."
		},
				{
			name: "I bought a new cool Gadget example: ipod/mp3 player...... and I need it setup so I can use it", code: "R-GAD-SETUP", price: 39.95, period: "one-off", how: "d", pid: "753", type: "Gadget",
			ldesc: "Providing proper installation on multimedia accessories.  Limit 1 hour",
			sdesc: "Remote - MP3/Satelite Radio setup"
		},
				{
			name: "I bought a Digital Video Camera and I need help using it", code: "R-DVID-SETUP", price: 89.99, period: "one-off", how: "d", pid: "764", type: "Software",
			ldesc: "Setup and basic training of Gadget use",
			sdesc: "Remote - Digital Video setup"
		},
				{
			name: "I bought a new Gadget/software package for my computer and I don't know how to use it.", code: "R-GAD-SETUPTRN", price: 69, period: "one-off", how: "d", pid: "765", type: "Gadget",
			ldesc: "Providing proper installation and basic training on multimedia accessories. Training includes basic usage of product and tips on how to utilize its potential.",
			sdesc: "PERIPHERALS INSTALLS AND TRAINING-  Installing and optimizing computer peripherals ie; Ipods/scanners/digital cameras..."
		},
				{
			name: "I bought a harmony remote and I need it setup.", code: "R-RMT-SETUP", price: 79.95, period: "one-off", how: "a", pid: "768", type: "Software",
			ldesc: "Install and program a Harmony Universal Remote",
			sdesc: "Configure Harmony Remote"
		},
				{
			name: "I bought a new Gadget and I don't know how to use it. I need training.", code: "R-GAD-TRN", price: 49.95, period: "one-off", how: "a", pid: "793", type: "Gadget",
			ldesc: "Basic training of Gadget use",
			sdesc: "Remote - Gadget Training"
		},
				{
			name: "I bought a Digital Video Camera and I need help using it", code: "O-DVID-SETUP", price: 169, period: "one-off", how: "d", pid: "807", type: "Software",
			ldesc: "Setup and basic training of Gadget use",
			sdesc: "Onsite- Digital Video setup"
		},
			],
	];